Privacy Policy

Kraftwerk Technologies Limited takes your privacy seriously. The privacy policy of this website outlines how we collect, use, and protect any personal information you provide through our website or interactions with our business.

Who We Are

Kraftwerk Technologies Limited specializes in IT services and BPO solutions. We are dedicated to delivering high-quality technology and business process outsourcing services to a diverse range of clients, including businesses, startups, and organizations.

What Information Do We Collect?

In order to deliver exceptional service and fulfill your needs, we may collect the following types of personal information:

Contact Information: Your name, email address, phone number, and agenda to respond to inquiries.

Communications: Any information you provide through inquiries, feedback forms, or email correspondence helps us effectively address your questions and concerns.

Website Usage: We use cookies and analytics tools to gather data about your browsing behavior on our website (e.g., pages visited, and time spent on the site). This anonymized information helps us improve the user experience and website functionality.

How Do We Use Your Information?

We use the information we collect for several important purposes:

Responding to Your Inquiries: To answer your questions, address any concerns you may have, and provide exceptional customer service.

Improving Our Services: By analyzing anonymized website usage data, we can improve our website’s user experience and functionality to serve you better.

Sharing Your Information

We are committed to protecting your privacy. We will never sell or share your personal information with third-party companies for marketing purposes. We may only share your information with trusted third-party service providers who assist us with operating our business and website, such as delivery companies or payment processors. These third parties are obligated to protect your information by strict confidentiality agreements.

Data Security

Kraftwerk Technologies Limited takes data security seriously. We employ appropriate security measures, including secure servers and firewalls, to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction.

Your Rights

You have the right to control your personal information. You can:

Data Deletion: You can request that we delete your personal information entirely. Please note that some information may need to be retained for legal or business purposes.

To exercise any of these rights, don’t hesitate to get in touch with us.

Cookies

Cookies are small data files that websites store on your device. We use cookies to personalize your experience on our website, remember your preferences, and improve overall functionality. You can choose to disable cookies through your web browser settings. However, this may affect how you interact with our website.

How Long We Retain Your Data

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the revised Privacy Policy on our website.

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